Refunds & FAQ

I always hope that you are satisfyied with your purchase and that my products help you accomplish your goals. However, if you need to get a refund, please, read the section below.

Refund Policy


Since we provide non-tangible, irrevocable goods, we do not issue refunds for digital products once the order is confirmed and the product is downloaded. Please note that we offer digital products, not services, so there is no way to close access to the files that you’ve already received.


Technical Problems


We consider a technical problem to be one of the following:

  • Non-delivery of the product: due to some downloading issues of the hosting website or internet connection, you might have not received the product. In this case, we'll send you the Product via a different download method. We recommend contacting us for assistance.
  • Major defects: although all the products are tested before release, unexpected errors may occur. In this case, we'll send you the Product again. We recommend contacting us for assistance.

However, as a customer, you are responsible for understanding this upon purchasing any item at our site. There is no obligation to provide a refund or credit in the following situations:

  • You change your mind about an item;
  • You bought an item by mistake;
  • You do not like the item

Said Refund Policy is provided through our website in open access. Please note that when purchasing a product through our website you are, as a customer, considered to be aware of our Refund Policy statements.